We are very proud of the client feedback that we receive on a regular basis because it attests to the knowledge and professionalism of our staff, and to the quality of our products and services.


"It is really great working with Pinnacle to produce our online Manual Handling Training packages for the Courts Administration Authority (CAA). Pinnacle provided excellent service and has assisted CAA to develop modules which address the manual handling risks faced by our varied workforce from Sheriff Officers to Courts Transcription staff and Magistrates Clerks.The filming of the video utilized our own staff ensured those staff undertaking the online training could easily identify with the videos which proved more engaging. Just what you need a training module to be. The filming process was also easy and Russell’s voiceovers was particularly well orchestrated to deliver the correct message. Utilizing Pinnacles expertise in this area has enabled CAA to develop a cost effective manual handling programs which provides our employees education and the ability to self-manage their work environments by providing relevant and easy-to-follow advice on workplace ergonomics and manual handling to minimise risk of sprains and strains." Anne Voce, Principle Consultant WHS&IM, Courts Administration Authority 

“Hands on practical, useful examples”. “Great course, I recommend it to everyone”. “Trainer (Tessa) was professional in her delivery and kept on track with course schedule”. “Not boring, effective Co-operation between participants and teacher!” Written feedback provided by participants following a training session for the Department of Environment, Water and Natural Resources 

“Thank you. I received some good feedback from some staff about how well the trainer presented these sessions. Thank you to Russell for making what can be a 'boring/dry" topic very interesting.”
Karen Heaver, Department of Environment, Water and Natural Resources, Mt Gambier 

“Russell did a fantastic job of the training and certainly raised our awareness in a most engaging and entertaining way.” Julie Clark, St Micheals Lutheran School

“Hi Rachelle, I just received a call from a support worker about how informative and interesting they found Penny’s presentation at our site in June.” Marisa Kazonis, Coordinator, Take Five D&MH, Uniting Communities

“Thanks for organising Russell to come out and deliver training yesterday, I attended the training myself and I thought that he made what could be quite a dry topic very interesting and engaging” Fiona Wilkins, Workforce Development Manager, Department for Environment and Natural Resources

“The training has been sensational. He is an amazing trainer who’s been able to make something very dry extremely enjoyable.”
Tricia Foster-Jones, Team Leader Customer and Information Services, City of Burnside

“I have also had feedback from staff who attended the training both yesterday and again today. They have stated that it is the best training they have had, Thank you” Janice McMahon, Senior OHS&W Consultant, Mid North Cluster, CHSA SA Health